iBoss turns each job into a chain of documents your customer agrees to, one step at a time: quote, order, sign-off, invoice. By the time the bill arrives there's nothing left to dispute, and iBoss chases the money for you, so a late payer doesn't become a bad debt.
Plus every Companies House and HMRC deadline in your diary, and a filing system for the whole business.
Most bad debts start with a customer who says they never agreed the price, the extra work, or that the job was finished. iBoss gets each of those agreed, in writing, before you move on, and keeps the record.
Step 1
A written price and your terms. The customer accepts online, with their name, the time and exactly what they saw recorded.
Step 2
Accepting makes it a contract. Any change to the job needs their written OK before you do the extra work.
Step 3
You send a Job Completion Confirmation, with dated photos of the finished work, telling the customer it's ready and their sign-off is needed.
Step 4
The customer confirms the work is finished, or lists what isn't, so "it was never done properly" can't come up later.
Step 5
Matches exactly what they agreed. iBoss sends the reminders for you and, for business customers, can add statutory late-payment interest.
A bigger company shares the work between four directors. Running it yourself, you wear all four hats, usually in the same afternoon. Your Board Manual gives each hat its own tabs, tells you what needs doing, and warns you before something is missed.
Hat 1
Where is the business going, and is it all legal?
Diary & contacts · Key numbers · Plan & goals · Systems & playbooks · Legal & shareholders
Hat 2
Is more money coming in than going out, and is the tax paid on time?
Cashflow · Getting paid · Paying bills · Books & HMRC · Company secretary
Hat 3
Where is the next customer coming from, and are they happy?
Customers · Customer care · Marketing & website · Products & prices · Sales training
Hat 4
Is the work getting done properly, and on time?
Jobs in progress · Orders & delivery · Stock · Assets & premises · People & rota